Melrose Jewelers

135 Reviews | 108 Vouches 35532 Views
655 S. Flower St, Suite 147
Los Angeles, CA 90017
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  • Cynthia S.
    1

    Wonderful product; very best customer service!

    Vouched Nov 20, 2012

    I purchased my Ladies Rolex Datejust on-line from Melrose Jewelers and could not have had better service or received a nicer product had I bought from my favorite local jeweler. I turned to Melrose after pricing the watch locally. I actually got better information from Melrose than my Rolex-authorized jeweler -- my Melrose sales rep knows his Rolex watches. Aside from the price being right, there was zero sales pressure, plenty of valuable (solicited) advice, and the walk through the purchase was incredibly efficient. Furthermore, a month later, I emailed my sales rep to tell him I had a problem with the band, apparently a very unusual problem, and he emailed me a FEd-X voucher to return the watch for immediate replacement. No questions asked. Bottom line, I am very happy with the price, have never had better customer service, and would definitely purchase anything from Melrose Jewelers in the future. And I LOVE my watch.

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  • G.K.
    1
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    I would recommend Melrose for your Rolex watch purchase.

    Vouched Sep 9, 2012

    I purchased my Rolex from Melrose; I was very happy with my purchase and the service I recieved from Melrose. My watch arrived in less than two days. I would recommend Melrose. The watch looked brand new; howver, it did not come with a Rolex wrist band or a Rolex box. I called them in reference to the Rolex box and they sent one out to me. Again, I am very please with this company and their service for the price they charged. I would purchase another watch from Melrose.

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  • Kai R.
    1
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    Great rolex watch seller

    Vouched Jun 5, 2012

    Great company! I bought a rolex watch from Melrose Jewelers and it was awesome experience! I procrastined so badly and needed to buy my wife an anniversary present. Rolexes are sooo expensive! I thought I could buy one for about $1000 but whoa, I learned the hard way. Melrose Jewelers sells mainly preowned Rolex watches but I did my research and took the chance. I paid $20 more for ovenright shipping and it looked even better than the pictures (mind you teh pictures look pretty awesome)
    Thumbs up Melrose Jewelers

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  • Anna M.
    1
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    Best place for rolex watch

    Vouched Jun 5, 2012

    Melrose Jewelers is amazing.For any business customer satisfaction should be their priority aqnd with Melrose it is exactly the same. I was very impressed with my experience I had in buying a Rolex watch from them. Their website browsing is very user-friendly and easy to navigate. The customer service associate I spoke with over the phone really cared about me and my particular situation. WIth her help I was able to find just the watch I was looking for. I was also very impressed with their guarantees and warranties. Melrose Jewwlers is a company you can really trust and a great place to buy a watch, either online or in-store. I highly recommend them to anyone looking to buy a watch or other assorted jewelry.

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  • Wayne J.
    1
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    Amazing watch at even more amazing price

    Vouched Jun 5, 2012

    I was looking to buy rolex watch at reasonable price.I checked the prices at few places but it was too costly.Then I heard about Melrose Jewelers.I was amazed when I saw their collection of rolex watch.They offers a great amount of discount on any model. I never saw such a low price for rolex watches.I selected Two Tone Champagne Roman Dial Fluted Bezel Rolex Datejust.I got it delivered in a day.I felt ecstatic after finally purchasing rolex watch.Their selection, prices and service can't be beat.Thank you Melrose jewelers.I would highly recommend anyone who want to purchase rolex watch to visit melrose jewelers.

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  • Plumas R.
    1
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    Coming Home From the Hospital Present

    Vouched Jun 5, 2012

    So, this review might sound a little emotional - bare with me. My dad has been a hard working man all his life, has always worked hard for his family, and has never enjoyed a taste of luxury. Recently, he suffered a job-related hernia and had to go in for hospitalization. Our whole family decided to chip in and get him an Oyster Blue Diamond Studded Rolex watch from Melrose Jewelers, as a gift towards a speedy recovery. We can't afford much, but we could afford the first taste of luxury my dad has had in 53 years because of Melrose. He went in for the surgery on a Tuesday. We had ordered the watch the Sunday before, and had it for him by the time he came home on Wednesday. It arrived pretty quick, and I'm happy about that. Melrose Jewelers has awesome customer service and prices, quick delivery too. Needless to say, my dad loved the watch. Thanks Melrose.

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  • Jennifer N.
    1
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    Awesome experience

    Vouched Jun 5, 2012

    I wanted to gift a rolex watch to my husband on his birthday. I was searching for reasonable price to buy rolex watch. I read about Melrose Jewelers on a site. I visited them. Their collection and prices impressed me completely. I purchased the rolex watch at a great price. Their shipping service is very quick. I got the watch delivered overnight.Mark loved the watch. It was a perfect birthday gift for him.Melrose Jewelers. Thank you melrose jewelers

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  • Grayson A.
    1

    A Great Place To Buy A Special Gift

    Vouched Jun 5, 2012

    Last year when my husband Gary became the youngest person to make partner at his law firm, we were overcome with pride and excitement. I wanted to buy Gary a gift that would show him that I was proud of his accomplishments. He has always been a lover of fine jewelry and watches. My best friend Diana suggested that I visit the website for Melrose Jewelers. Once I checked out the website, I was hooked. The prices were great and the selection was vast. I decided to purchase a Super President Rolex watch for my husband. Gary was beside himself when he opened the gift box that contained his new watch. He absolutely loves his new watch and refers to it as his "statement watch." I really enjoyed the process of making a purchase from this company. I have already recommended them to a few family members.

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  • Alanna B.
    1
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    Impressed With Quality and Customer Service

    Vouched Jun 5, 2012

    Melrose Jewelers is the most amazing affordable jewelry place I could find online that provided luxury items, such as rolex's. It's my significant other's first father's day. I wanted to make it special for him by getting him a high-end watch that will stand the test of time and be manly enough that he would love. I decided to get one from the Presidential collection, as I think it's something he would take to right away. The best part about Melrose is the fact that they are open 24/7 and you are able to speak to an expert about picking out the right piece of jewelry for any occasion. The rolex arrived the next day via FedEx and I could not be more impressed! I would definitely recommend Melrose Jewelers to all of my family and friends. Who knows, maybe I can talk my significant other into purchasing my engagment ring here!

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  • Mike G.
    1
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    Great prices, selection and service! A+

    Vouched Jun 5, 2012

    I have been looking to buy a pre owned Rolex watch for about a year now. I saw reviews for Melrose.com and decided that I would check them out. I am so glad that I did! I called and spoke to a customer service rep to find out a little bit more about the company and I have never been so impressed. All of their products come with AIG appraisals, a lifetime authenticity guarantee, and a comprehensive 2 year warranty. I had seen a few watches online but was concerned that I would not like the way they looked once I tried them on, the draw back to buying online. They completely understood my worries and explained that they offered no questions asked, full refunds or exchanges for 30 days so I could be sure that I loved my watch as much in person as on line. I received my watch two days ago and have NEVER been happier. Top notch store and employees!

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  • Isla W.
    1
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    Melrose is the BEST!

    Vouched Jun 5, 2012

    If you are looking for something authentic, look here. If you are looking for something on a budget also look here! Melrose has blew me away and I definitely will be coming back to this magnificent company! I ordered a watch for my brother last Christmas and he couldn't love it more! It is so sharp looking and beautiful. You just can't fake a real rolex, and thanks to Melrose I didn't have to. I got quality and a great price. He gets so many compliments and I didn't have to break the bank either! This place is definitely a win-win. I'm thinking about ordering a graduation gift for my nephew here too just because their selection is so great and I know that it will arrive in time even if it is a last second gift. I definitely give them 5 stars and would recommend them to anyone who loves a great deal but isn't willing to sacrifice quality.

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  • Mel V.
    1
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    My dad's first Rolex

    Reviewed Jun 5, 2012

    It was coming on to my dad's birthday so my mom and I decided to buy him something Authentic. We were introduced to Melrose Jewelers by a friend. I must say I was pleasantly surprised. They carry a wide variety of classy Rolex watches and one would never know that they were pre-owned. I placed the order and got it in a flash. The watch is flawless and quite impeccable.This is the best place to buy Genuine Rolex watches and they have them at affordable prices. My dad is very happy he just keep blowing kisses at my mom. I am saving my money because I would like to own a Rolex too.

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  • Matthew S.
    1
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    Simply The Best Online Rolex Source!

    Vouched Jun 5, 2012

    Obviously, the quality of Rolex watches have spoken for themselves for quite a long time. Since I was a boy I have imagined what it would be like to buy my first Rolex, though admittedly I didn't imagine it would be online! However, after shopping around in physical shops and being disappointed with the price and limited options available, I figured I would check out what the web had to offer.

    I was immediately struck by the amazing selection available at Melrose Jewelers site, but of course a Rolex is a very large purchase and I needed more than just variety. I got in contact with their customer service representatives, and honestly couldn't believe the knowledge and know-how they had, helping to guide me to the Rolex that adorns my wrist as we speak. The value is great, the service was great, and, of course, the watch is great. Should I ever be in need of support as well, they offer a comprehensive two-year warranty, something that even my local jeweler didn't. If you're in the market for a Rolex or other high-end watch, do yourself a favor and check out Melrose.

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  • Deidre W.
    1
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    The best buying experience you will ever have!

    Vouched Jun 5, 2012

    I have never had a more enjoyable experience while buying a watch. I have always wanted to buy my husband a Rolex watch but knew I would have to buy one second hand. I had doubts about using classifieds or going to seedy pawn shops and then I found Melrose.com. They have a stunning selection! All of their items are appraised and come with a life time authenticity guarantee so you can rest assured that you are getting the real thing. Their prices can not be beat and they even offer exchanges with in 30 days. Also unlike most other web stores they even offer a full two year warranty on your purchase! Their customer service was top notch. I called with a question and the person I spoke to was so helpful and knowledgeable, I really felt that she helped me make the best purchase for what I was looking for. They then shipped my watch out with overnight delivery, for free! If you are looking for a place to buy stunning, pre-owned Rolex's with no hassle or worry then check out Melrose.com!

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  • Allison W.
    1
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    Love Melrose!

    Vouched Jun 5, 2012

    Melrose offers a large selection of fine jewelry and watches at great prices. I believe they are known more for their Rolex selection, but I recently purchased an engagement set for my five year anniversary. I was amazed with the quality of both the band and the diamonds. It is rarity to find such an amazing online jeweler. The customer service was very helpful in making my selection and in answering all of my questions. The website itself is also packed with information on each product. I received my order quickly. Melrose's free overnight FedEx shipping helped us rationalize ordering online versus in the store. They also offer an exchange policy, so I felt confident that if I was making the wrong choice in rings I would be able to make an exchange. I love Melrose, and I plan to use them in the near future to purchase a watch for my husband on our anniversary.

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  • Tash S.
    1

    My Husband is amazed

    Vouched Jun 5, 2012

    Melrose Jewelers is the absolute jewelery store in the world. I always thought that getting a Rolex would have to be a big life altering purchase. With Melrose Jewelers, that is not the case. I bought my husband a Rolex last week as a special surprise present. I was speechless when my husband's Rolex arrived the very next morning. He was completely stunned when he opened the box and saw a Rolex. He could not believe what I was able to buy for him. I would never tell him that it is indeed a used Rolex because he swears that it is brand new. The Rolex arrived it impeccable condition.

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  • Brooke B.
    1
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    Great watches, great service!

    Vouched Jun 5, 2012

    Melrose Jewelers is truly a great store when it comes to luxury watches! When I wanted to buy a Rolex, I wasn't sure where to start. Melrose Jewelers made it easy. They provide a wide selection of quality watches to choose from, which makes it easy to choose a watch for any style or price range. I was able to find what I wanted in just a few clicks! I loved that you could order products at any day of the week, and any hour of the day! Also, the shipping is decent, and everything was taken care of in a timely manner. Melrose Jewelers definitely offers honest and quality service for customers. I would certainly buy from them again!

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  • Robbie W.
    1

    Melrose is amazing

    Vouched Jun 5, 2012

    My father in law recently retired and left me the family business. I wanted to get him something special, and I knew as soon as I saw the Presidential Rolex we got him that he would love it. A friend told me about Melrose Jewelers and their staff answered all my questions on the phone while I looked through their webpage. They were so nice! Once I decided on a model the shipping was quick and I was able to get it engraved before I gave it to him. Thanks for saving me a ton of money and making it easy on me, Melrose!

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  • Naomi K.
    1
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    Melrose Jewelers

    Vouched Jun 5, 2012

    I had been looking for a pre-owned luxury watch like a Rolex, but I wasn't sure about exactly what I wanted. I had heard of scams where people paid a lot of money for what turned out to be a fake Rolex. When I found the Melrose Jewelers website, I knew I would be able to find the right watch. They had prices I could afford, too. They make it so easy to find what you're looking for. My watch arrived exactly when they had promised it would. I would recommend this company if you're looking for pre-owned luxury watches. They really live up to their reputation.

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  • David W.
    1
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    Melrose Jewelers Rolex watch collection

    Vouched Jun 5, 2012

    Melrose Jewelers makes it easy to find the Rolex that one is looking for. On melrosejewelers .com they provide a detailed list of various kinds of Rolex watches and accesories and also offer advice through their shooping guide on what watch is best for you. I found myself intrigued by the selection of the various watches in the president and super president collection. But what really grabbed me was the timepeices I found in their sport collection. I narrowed my chocie down to the Rolex Sea dweller. It is a beautiful piece. Crafted with stainless steel and a black dial. It was a perfect fit for my attitude and lifestyle. The best part is that the watch sells for $ 9000 dollars and melrose jewelers offers it at a great price of $ 5925. So i saved $ 3000 bucks. And to top it off they offer free shipping ! Gotta Love it.

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