Vouched Sep 6, 2012
Diamonds on Web is great - they will get you the perfect diamond for your budget, at the best price available online. They will help you figure out what is right for you... I came in thinking I wanted a flawless diamond, but realized that as long as you get a gem that is eye-clean you're in good shape and can save money without paying thousands extra for D color of IF clarity.
Buying from a retail store will cost you an arm and a leg (that is where there is the largest markup in price). Buying online makes sense, and Diamonds on Web is the best of the online options. I did my research reviewing other sites (Bluenile, Brilliantearth and a handful of other independents), and across the spectrum of diamond sizes and qualities, Diamonds on Web consistently came out with prices that were ~10-15% cheaper. That's a lot of money when you're buying an engagement ring.
Finally, they have great service and support - I asked to have my ring re-sized twice now and they've been super-accommodating each time.
Thank you DOW!This review is...
Brian T.1Vouched Jul 30, 2012
I worked with Layla for over a month, going back and forth looking for the perfect diamond. She'd listen to what I was looking for, search the stones she had available, and present me with some good options. I'd let her know what I thought of them, what I might like to see different from those, and she'd try again. After I narrowed down my own thoughts and requirements she pointed me to a few wonderful stones, and I came to a very successful conclusion.
Working with DoW has been a wonderful experience! I didn't feel pressured at all, and any sort of help I asked for was given to me. Whether you know what you want, have no idea what you're doing, or only have a few basic ideas in mind, you'll eventually find exactly what you're looking for. A good company with good people, its hard to beat that!This review is...
Vouched Mar 6, 2014
You will become right away friends with Jim and Layla who will help you, on the phone or by email, through your purchase. I had "zero idea" about diamonds, and now I can easily say I am an expert, thanks to those people! They won't get bored of you, even if you call or email hundreds of time. They completely understand that you are paying a lot, for an important cause, so they make sure you are 100% satisfied before you make your pick. Even after your purchase, they will continue to work with you on resizing, and other needed things. I got the engagement ring and the wedding band from them, my fiance was so impressed, and I am very pleased with my purchase.This review is...
Vouched Dec 6, 2013
I visited San Francisco this week and after seeing some of the great deals on Diamonds on Web website wanted to go in and look at some rings and diamonds. I was excited because most online diamond and jewelry websites do not have a location where you can actually go and see the diamonds. This is a truly awsome diamond wholesaler and jewelry wholesaler that directly sells to retail customers as welll (which is very rare). The owner jim is a very nice, helpful, fair person that provides excellent quality diamonds and jewelry at the awsome prices. I really enjoyed my experience at their store as all personnel (especially Layla whom i worked with) were super nice, helpful, and professional. I have a close friend and family in Jewelry business and i have been looking at diamonds for 6 months now and am sooo picky. I have probably looked at 100s of diamonds in over 20 wholesale and retail locations. Diamonds on Web had the best diamond i have found exactly to the last detail of every spec AND gave me the best deal, no hassle, no bs just straight up best deal (a rare luxury in jewelry business). I and my family will go back here for sure. They also worked with me patiently to find exactly the setting i wanted and fully customized and engraved it exactly the way i like. My diamond is laser engraved with gea number which is rare also. Bottom line my 6 month engagement ring project is done! I am very happy with diamonds on web service and product!! :)This review is...
Vouched Nov 28, 2013
I was upgrading my diamond my husband purchased for me several years back. I worked with Layla, an amazing customer service specialist who answered all of my questions promptly and was quite knowledgeable about diamonds. She searched for the perfect diamond for me. I sent my original setting to them, they reset the new diamond within a week. I was simply amazed. I couldn't be happier with my purchase. I envisioned having a difficult time upgrading and changing the head of my setting, but thankfully it was easy as can be. Thank you for everything, you have made a loyal customer out of me. I would highly recommend them to anyone! Amazing--you don't find companies like DOW anymore.This review is...
Vouched Nov 2, 2013
I was looking for a 1 carat, color D, clarity IF, signature ideal cut, excellent polish round brilliant in a platinum ring setting. I did intensive research before buying a diamond ring for my wife. I checked different internet dealers in the US, Israel, and Europe as well as jeweler's in the US and Switzerland as well as jeweler outlets for the best deal.
After I have found Diamonds On Web, I compared their offers with the others from other online and offline dealers. Diamonds On Web definitely had the best offers compared the their competitors. But I was not sure if I want to spend $20´000 on the internet without having seen the stone or ring live. Since the offer was so much better than anywhere else I decided to call them. The sales person on the phone was extremely professional, qualified and helpful. Although I knew exactly what I wanted, she gave me high quality advice regarding the secondary diamond characteristics (fluorescence, depth, table, symmetry, etc) and best tradeoff between them. Moreover she explained the differences between the certificate providers (GIA, EGL, and EGL USA). She recommended the best ring setting and explained the purchase and shipping process.
THE SALES PROCESS:
The service was compelling and based on the conversation with the sales person I was confident that Diamonds On Web not only had the best value for money but is also trustworthy. I ordered the stone and the ring on the phone and I was told that it will take 7 days for the setting to be completed and and then shipped via insured overnight delivery within the US with UPS. I immediately received an email confirmation on my purchase and 6 days later I received a UPS tracking number. On the next morning I have received the diamond ring including the original GIA certificate.
I was skeptical of buying a diamond ring via the internet but I can highly recommend Diamonds On Web. They have the best value for money, an excellent service and are 100% trustworthy. I have received the diamond ring I wanted on time. The stone has a laser inscribed certificate number on the girdle to be certain that the diamond is the same one as described on the certificate. I double checked the stone with a jeweler for authenticity and it is 100% correct.This review is...
Jesse G.1Vouched Oct 22, 2013
I recently purchased a diamond ring (from the create a ring feature) and was assisted by a customer service agent. I choose this reputable company because they had, by far, the best quality diamonds on the market. The prices are tons lower than retailers (by at least 50%) and so much better than other websites. I did a lot of online research and the reviews were great and so were the staff. Their guarantees and warranty are top notch, along with super fast shipping. My experience has been the best ever from start to finish and I would highly recommend this company for any buyer.
So I received my diamond ring a few days ago and it was so beautiful, exceeded my expectations and I am just thrilled.
Thanks a lot Diamonds on Web and continue providing the best quality products on the market today! I will most definitely return to you for my jewelry needs.This review is...
Reviewed Oct 10, 2013
I am so thankful I found this company to help me with my buying decision. Layla, was very helpful and super responsive. I was able to "build" my own ring, and when I submitted it to her for a review/once over she gave me such great feedback on some other stone choices that made a lot of sense. I just didn't know that much about diamonds. And not just to up sell me, legitimate feedback that made all the difference. She was very clear on the return policy, shipped me my ring to inspect before they even charged my credit card. Not until I was totally satisfied did they process the payment. Awesome! Thank you, RussThis review is...
C.D.1Vouched Oct 2, 2013
I bought my custom made engagement ring and both wedding bands from Diamonds on Web. the associate helping me was so nice and understanding, I am really thankful for her patience. I was a little squeamish about Wiring 5000 dollars before I had received the order. However, after many emails and much discussion, I finally transferred the money. My order arrived the NEXT Day! They had it overnighted via fedex and it arrived before I went to work that morning. They packed my ring the best I have ever seen and I cannot tell you how much time, money and headaches using them saved me. I would recommend them for a promise ring.
As for the quality of the ring, fabulous. My fiancés mom was astonished and a few girls cried. The ring is truly beautiful and again I owe the expert service of the representative I worked with, Maryanne.
In a few short words.... absolutely the best!This review is...
Reviewed Sep 27, 2013
I have used DOW on three different occasions and each time they have exceeded my expectations. On two of the three orders things happened that were outside of the control of DOW and they made both circumstances better than expected by expediting the order and shipping at no extra cost to me and on the other instance they upgraded the stones purchased but honored the original price. Every time I have made a purchase I verified all three purchases by a local jeweler or appraiser and each time I can away feeling great about the value exceeding my expectations and the quality being exactly as they described. I have a family member that also had a excellent experience. I highly recommend to anyone in the market for loose diamonds or stones set in jewelry.This review is...
Vouched Jul 3, 2013
Bonjour Ã tous,
J'ai utilisÃ© rÃ©cemment Diamonds On Web pour acheter une bague de fianÃ§ailles. Je suis trÃ¨s satisfait par le service et la disponibilitÃ© de l'Ã©quipe, sans parler du diamant que le propriÃ©taire de Diamonds on Web m'a conseillÃ©. Je recommande les achats sur ce site.
La livraison Ã Hong Kong a Ã©tÃ© rapide et efficace.
Un grand merci Ã Diamonds on Web
ArnaudThis review is...
M.R.1Vouched Mar 30, 2013
Found site 9 years ago, bought an extraordinary engagement ring, and recently came back to buy diamond earings for my wife. Discussed my choice of diamonds with Yair, and after listening to what I looking for, Yair came up with something even better. My order arrived within 24 hours. My wife and I are ecstatic with the clarity, and brilliance of the diamonds Yair sent us.
A great experience and outstanding result.This review is...
Vouched Jan 28, 2013
The hoop earrings i ordered were absolutely stunning!! Better than I could have imagined. The price was excellent compared to anywhere else I've looked. This was the second time I have ordered through DOW and both times they have exceeded my expectations by far!!This review is...
Vouched Jan 24, 2013
Marriage means a big deal to me and i always paid so mch emphasis on the king of wedding band to get for myself and my wife.i just stumbled over diamonds on web on a lovely afternoon while surfing the internet.I wanted my wife to have something special as her engagement ring.We saw a beautiful diamond and saphire ring which we liked and made enquiries about.I was initially scared due to the so many stories of internet fraud in the world today but diamonds on web shocked me.I remitted funds to them for the ring and they delivered it with no excuse or delay.THANK YOU DIAMONDS ON WEB.I purchased our wedding bands and engagement ring which is the most amazing set of jwelleries i will forever adoreThis review is...
D.S.1Reviewed Jan 5, 2013
I feel glad about my experince with Diamonds On Web (order â66391). The consultant Layla was very helpfull and pleasant. All recomendations were clear and all my demands were precisely executed.
Thank you very much for your job.
Sakharov Dmitry.This review is...