Five diamond anniversary ringVouched Mar 29, 2014
My dealings with Brian Gavin Diamonds provided not only excellent customer service with Jamie Carson, but more importantly, confirmed that the glowing reports I'd read about the quality of their diamonds were accurate. We wanted a white 18k anniversary ring with 5 diamonds, totaling approx. 1.55 carats- VS1-2; D & E..
I'd spent hours learning about diamonds and finally selected 5 BG Signature Hearts and Arrows Round diamonds.
Using the AGS Report Verifications for each stone, I went to the Website "The truth about Diamonds" and checked the specifications against a crown and pavilion angle graph.
Each diamond was found to be "the best example"of a true hearts and arrows cut.
My wife's delight with her gorgeous 5 stone anniversary ring confirms I made the right decision buying from Brian Gavin. We recommend them highly.This review is...
Absolutely stunning !!Vouched Mar 7, 2014
I am just so speechless looking at the diamond stud earrings I received from Brian Gavin. They are so spectacular, stunning, splendid, super duper sparkly..... I just cant find enough words to express how they look. I cant thank enough Jamie for her patience all through the way of selecting the diamonds to delivering them to me. You surely made this nerve wrecking decision all seems so easy and the process so smooth..This is my first time experience with buying diamonds online but I sure learnt a lot of things on they way....I cant thank you enough..This review is...
A fantastic experience all around!Vouched Feb 23, 2014
Everyone at Brian Gavin Diamonds was fantastic. From educating me on diamonds and settings to helping me pick out the perfect ring for my fiancÃ©, they were extremely nice and knowledgeable. What I thought would be a nerve-wracking experience was very fun and one I will always remember. As is the look on the face of my fiancÃ© when I gave her the beautiful ring! I look forward to going back to Brian Gavin Diamonds for our wedding bands and any other jewelry in the future.This review is...
My beautiful birthday present!Vouched Jan 16, 2014
I wanted some diamond earrings for my upcoming birthday--I will be a very young 60 years old in a few months! I began searching the internet, where I found the Truth About Diamonds site. After reading everything I could find about buying diamonds, I decided upon Brian Gavin Diamonds.
Chatting with Jamie on the live chat helped me clarify what I should order. I finally took the plunge and called. Darla sorted through diamonds with me, and helped me find two that matched what I was looking for. She also helped me choose the setting, and then inspected my diamonds personally to ensure that they were exactly right. Customer service kept me informed about my purchase. I just picked them up today after waiting only three weeks for handmade earrings. The packaging was amazing, and very secure.
My diamond earrings are absolutely beautiful--very noticeable and sparkly, but not too large. I love them! If I ever buy diamonds again, I will definitely buy them from Brian Gavin.This review is...
BG Diamonds above and beyond perfectionVouched Nov 19, 2013
My husband wanted to buy me a diamond ring for our 30-yrs anniversary.
Being on a tight budget, I did a lot of research and found Truth About Diamonds.com web site. From there I found the information about BGD.
That was the beginning.
Now, 4 months and 2 visits to BGD office (I live in Houston) later, I can't be happier with my ring.
Lesley and Denise worked very patiently with us, gave us 2 personal appointments, answered lots of questions and finally helped me to find wonderful 0.65 H/SI1 round cut BG signature stone with medium fluorescence from Brian Gavin Blue Series.
Denise offered me very delicate diamond halo setting, and the diamond was set so artfully , that I can't even see the prongs: from the little distance the diamond looks much bigger than it really is.
Best of all was the atmosphere around the purchase: everyone was so helpful and friendly that I absolutely did not feel that my $2,000 business was less important than other people's more valuable purchases.
I can't recommend BGD high enough.
They really are THE BEST!
And their diamonds are absolutely and unbelievably stunning!.
Nothing that I saw anywhere else, including really expensive things, can be compared the BG signature cut diamonds.This review is...
I'm a picky customer...Vouched Nov 1, 2013
I knew exactly what I wanted, but was having a hard time finding what I was looking for. Jamie was a great pleasure to work with and helped me out. I had some pretty specific demands: the 4 C's that I wanted, certification, AGS ideal only, hearts and arrows, being able to minimize and SEE any flaws ("characteristics") of the diamond & where they were located, and even table and depth dimensions I wanted the center stone to have. I'm not an easy customer by any stretch of the imagination, and this diamond was hard to find. But they found it for me. There was only one, but it was nearly flawless. Literally! The lab report shows such minuscule flaws that you can barely see them on the PRINTOUT! Then, I gave them a picture of the setting I wanted designed, and it looks IDENTICAL. Top-notch work.
I was worried at first about ordering online, as I live in Indiana, and they're based out of Texas. There's a lot to be said about seeing the diamonds and the rings up close, right? Well, if you do your research and you know exactly what you want, have faith and trust in BGD. They treated me right and I haven't been to Texas in two decades. Being able to see the lab reports and a 3D magnified view of the diamond online helped also.
Two other points to ponder: 1) Since my setting was custom, the design process took longer than I was hoping, but not longer than promised. They estimated 6 weeks, and it took exactly that. I was impatient, but they delivered as they promised. 2) Regarding cost, BGD was cheaper than anyone else I could find, while meeting the extremely specific requirements I set for them. I found comparable diamonds with other online retailers, but they had more flaws and cost at least one-thousand more. Overall, I feel diamond prices are over-inflated, but that's the nature of the business and not the fault of BGD. While I could have shopped online with other diamond retailers, none of them could get me what I wanted. They wanted to sell me cheaper, flawed diamonds. Don't fall for it. Do your research and make an informed decision. (I recommend TruthAboutDiamonds.com, where I heard about BGD.)This review is...
Once again, Brian Gavin Diamonds excelsReviewed Aug 23, 2013
This is my second time buying from Brian Gavin diamonds and they have a customer for life.
I bought an engagement ring from them last year with a beautiful Quadex diamond, that I also reviewed on I-vouch.
I was treated so wonderfully by Lesley Harris, and the diamond was so beautiful, that I had to order the wedding band from them as well.
I ordered the Engraved Bead Set Band, in platinum.
It has 11 Brian Gavin signature melee diamonds and it is hand engraved.
Once again, the quality is superb.
I plan on surprising her with the ring, at the altar
and I will be ordering a pair of diamond earrings for our first anniversary.
I can't wait!
she is going to LOVE IT
thank you again Lesley and everyone at BGD for a wonderful experience.This review is...
Customer Service and The Best Diamonds!Vouched Aug 16, 2013
I contacted BGD and actually spoke with brain and Lesley which surprised me that the owners were able to get that personally involved. Brian listened to what I was thinking of and recommended a couple of diamonds. Lesley was also involved right from the beginning and was my main point of contact. They really had their hands full with me. I had purchased a diamond on another website online and it wasn't the best experience so I returned it. It was not what they had been telling me at all. For example, oh this stone you have to get now before it gets away, it is absolutely the "Rock Star" you are looking for and in all my years working with diamonds this has to be the best price and best performer" I was new and ate it up, wow, how lucky I was to be the one who got this diamond, lol. Let me just say it was anything but a Rock Star, but that is the kind of diamond I wanted. Brian and Lesley were so patient with me and answered every question I could think of, and there were many I assure you. I researched and every article or review I read was that Brian was the man to go to for the best cut diamonds and price. I figured if that many people had such a great experience there had to be some validity to this. I know Lesley should have gone crazy listening to me over the phone and many emails. However, she was always reassuring me that it was ok and natural. When they went above and beyond to get my ring to me quicker than I thought possible. I received my diamond ring and purposed that night. My girlfriend is not a jewelry person at all. She also didn't want a big diamond and is one of those types that really isn't materialistic at all. When I got down on one knee and opened the case, I know it sounds clichÃ© but she was speechless. She couldn't take her eyes off of it and I think Brian has now created a monster, lol. She can't stop talking about it, and I can't stop looking at it in every lighting position possible. To me the guy has to like it just as much which I absolutely do. The was it sparkles and the colors you see are really amazing. I am happy she will have this for the rest of her life. Oh, I almost forgot, I hated it when I would read one of these and how much they loved their diamond but wouldn't say what kind and size etc. I bought a 1.74 Brian Gavin medium blue which was I color and VS2. I was afraid of fluorescence until I read up on it and everything I had heard was basically wrong. Thank you all at BGD you really are on top of the internet diamond selling game. Thank youThis review is...
Excellent service, beautiful product!Vouched Aug 1, 2013
My fiancÃ©e secretly had Brian custom design my engagement ring last year. I loved it so much that I decided to have them design the matching wedding band. The ring and the whole experience have been absolutely lovely! Jamie, the design team, and everyone else involved have gone above and beyond my expectations! They were so accommodating and promptly answered any question or concern I had, no matter how small the detail. Planning a wedding is stressful, and it was so nice to cross something off the list without any hassle. I highly recommend Brian for his skillful and gorgeous work. I am proud to wear my ring, and I receive compliments daily, I even have strangers asking for pictures of it to show their boyfriends! Please consider Brian and his team for any diamond needs you may have!This review is...
Unique and beautiful ringsVouched Jun 20, 2013
My fiance surprised me with a custom engagement ring in January 2013. Its so unique and beautiful! I wanted a ring with black diamonds, he designed a solitaire diamond with black diamond accent stones down each side wrapping half way around the band. I love it so much I've never seen a ring like it before. Thank you Brian Gavin Diamonds for making the ring of me dreams!!!This review is...
Rivka F.1Vouched Jan 23, 2013This review is...
I can't thank Brian Gavin Diamonds enough.Vouched Jan 21, 2013
So, I'm not normally the type to leave reviews but my experience with Brian Gavin Diamonds was so extraordinary that I felt compelled to share with the site. I worked primarily with Denise who worked extensively to help me find the right setting for the center stone I had. I was able to stay within my budget, have it shipped to where it was needed, and it was all done in less time than they originally quoted. I am now engaged to an awesome woman, and while the ring wasn't the deciding factor, it certainly didn't hurt that it was absolutely perfect. If you're thinking of getting an engagement ring the best advice I could give you would be to call Denise at Brian Gavin Diamonds. (and if the higher-ups in BGD read these, they should totally give Denise a raise)This review is...
Beautiful recut and new pendantVouched Jan 19, 2013
I have worked with Brian Gavin Diamonds a few times and each time has been wonderful. Customer service is great, communication is also great. My most recent purchase with BGD is a diamond recut, which turned out beautifully! I then had the stone set into a Barbara martini pendant...it's perfect! Exactly what I wanted.This review is...
Can't Recommend Brian Gavin Diamonds Highly EnoughVouched Dec 21, 2012
I had an absolutely amazing experience with Lesley of Brian Gavin Diamonds. I found them through the great guys at TruthAboutDiamonds.com and boy, did they put me in touch with the right people. Brian Gavin is one of the world's leading diamond cutters (5th generation). They helped me find the best value diamond for my budget (a 1.12 carat round brilliant cut). Lesley gave me incredible service and attention. She responded immediately to all my mails (even though I live in Barcelona, Spain and there is quite a time difference, I still received such prompt responses I couldn't believe it). The ring was everything I could have hoped for (super sparkly!!) and my girlfriend (now my fiance) loved it! I did a lot of research online and my most important criteria was working with someone I could trust 100% and with a proven track record and Brian Gavin Diamonds is exactly that. You can rest easy knowing that they will take wonderful care of you and that you will get the best value for your money hands down. They even have a lifetime upgrade policy on the diamond I bought which I fully plan to use in the future. I really can't recommend them highly enough, they've helped make my proposal experience just a little more magical. Thanks so much Lesley et al!!!!!This review is...
Brian Signature Diamond Stud EarringsVouched Dec 14, 2012
Great experience. Jamie took care of my order and was extremely helpful. Diamonds came in on time and were of exceptional quality. Everything from the setting to packaging was perfect.This review is...
BEST Princess Cut Diamonds, period.Vouched Dec 13, 2012
I purchased a Brian Gavin Signature Princess Cut diamond (1.02, F, VS2), set in a simple, platinum solitaire ring. The diamond sparkles and flashes with more brilliance than I have ever seen from a princess cut (and I have spent serious time at Tiffany's looking at equivalent rings that cost twice as much).
I had been very frustrated shopping for princess cuts because, unlike round cuts, there is no certified standard for the ideal cut for fire and brilliance. Brian Gavin was the only place I could find with a reputation for the highest standard of princess cuts. He cuts for maximum beauty, rather than maximum yield. Unfortunately, he only produces a limited number of Signature Princess Cuts, so you won't be able to choose from a wide variety of color/clarity combinations (although it does give their princess cuts a bit of an exclusivity factor). For me, because cut is so important, it was worth the price.
There was, however, one problem with my order. They sent me the wrong setting (white gold, rather than platinum). Luckily, I was not on a tight time-table to propose, and their customer service did an excellent job of curing the mistake (which they were mortified by), so I don't hold it against them. Mistakes are bound to happen, even in the best-run organizations, and what matters is how well they react. For this reason, they do not lose a star, and I do not hesitate to recommend them.This review is...
Brian Gavin Novela Strikes Again!Vouched Nov 21, 2012
Big shout out and THANK YOU to Jamie and Brian Gavin Diamonds! Their work is incredible. The quality and craftmanship is next to none. My soon-to-be fiance is going to love the ring! They set a 1.14 carat vintage-style cushion into thier platinum Novela and the ring is a stunner.
I did a lot of research before pulling the trigger and I don't think I could have done better. I highly recommed Brian Gavin and his team to anyone in the market!This review is...
Beautiful diamond, outstanding customer serviceVouched Nov 17, 2012
I would like to extend a big Thank You to Jamie and the BGD staff. I recently purchased a 1.38 H VS2 diamond and could not be happier. My fiancÃÂ© is thrilled, too!
I had done a lot of research both in stores and online and hadn't found quite what I was looking for. I then reached out to BGD. The first diamond we looked at wasn't quite what we were looking for, but Jamie quickly looked to see what else was available in the marketplace based on my desired specs.
Jamie was able to find a diamond with the size, cut, polish, symmetry, etc. that I wanted, but it also had ideal crown and pavilion angles which help maximize brilliance. BGD then reviewed the diamond and sent me the light images.
I thought the diamond was gorgeous, but it was nice to hear the same from a retailer when I brought the diamond in to be set on the ring that I had purchased elsewhere. The icing on the cake is that the diamond and setting appraised for 25% more than the purchase price.
Jamie and BGD were great to work with. The diamond has great brilliance (as they said it did), the pricing was competitive and shipping and payment was a snap. Highly recommended!This review is...
BGD Engagement RingVouched Nov 3, 2012
My fiance proposed with the most gorgeous engagement ring I've ever laid eyes on. Although communication was delayed at times, the BGD team did a great job of assuring my fiance throughout the process and helped pick out a beautiful signature BGD stone and set it into an equally beautiful BGD signature setting. Our appraiser, who has been in the business for 30 years, apparently raved about how beautiful the center and melee stones are and commented on how amazing the cut is on BGD diamonds/said the ring was of great craftsmanship. I've received so many compliments...often so loud and unending I start getting embarrassed over all the commotion my ring is making! My fiance and I could not be happier with the ring and highly recommend BGD's products and team.This review is...
BGD's quality is amazingVouched Oct 30, 2012
When I wanted to make an e-ring purchase, I looked at Cartier, Tiffany, Blue Nile, Whiteflash and BGD. Blue Nile was soon out of my list because I read some negative reviews that many experienced their diamonds falling off the ring. Cartier and Tiffany were out too because their price was so steep and I don't want to pay for the expensive brand names.
So I ended up with just Whiteflash and BGD. I visited both stores on the same day, looked at about 5 diamonds at each store. I met Brian Gavin (yes, the owner) at BGD and Victoria at WF (I'm not sure if that's her name) . Brian, is obviously more knowledgeable than the girl at WF because he has been in the business for so many years. I learned a lot about diamonds from him. And most importantly, their diamonds just sparkle like crazy although Brian only has normal lighting in his office, instead of using pinpoint lighting/spotlights like other jewelry stores. In sum, the price at WF and BGD are pretty similar, but I feel like BGD signature diamonds are better than WF's ACA. Well, you might say that both cuts are designed by Brian, but my I feel that the quality control at WF is not as strict as BGD.
In general, I'm extremely happy with my purchase with BGD and will spread the words for them. Special thanks to Jamie, Lesley and of course, Brian for helping me out during the processThis review is...